Rich Butter Cupcakes

Warning: It's intoxicatingly addictive. 

Seriously, once you start eating, you will never get enough of it.

Nutella Fantasia

It's commonly known as tapak kuda or lucky hoof.

Who can resist the generous serving of nutella?

However, there was an error made for the colour scheme of the cake.

The brown side should be in the interior instead of the plain colour as shown above.

Rich Chocolate Roll

This is another favourite yet again as the name says it all "rich chocolate"..

Chocolate lovers what more can you expect.

Soft and tender.

Great for parties,or to celebrate your special occasion.

Let's get upclose and personal..

Brownie with Dark Chocolate Ganache
 

From the classic chocolate cupcake, request brownie for added sweetness.

The pretty display of delicacies

  

Sour Cheese Roll

A burst of sweet and sour from the cheese cream prune bits.

Chocolate cupcakes

Choose from your favourite topping of confectioneries.

Luxurious Strawberry Cheesecake

Served with additional raspberries and a dash of icing sugar.

A must have for cheesecake lovers.

Tiramisu Cupcakes

Great symphony of mascarpone cheese and sponge fingers soaked in strong black coffee , dressed with a dash of cocoa and adorned with a stalk of cherry.

Cocoa English Butter Cupcakes 

Chocolate Cake

Chocolate cake with a splash of coffee that is set to ignite your tastebuds.

Rich Butter Cupcakes

.Rich butter cake with colourful snow icing frosting decorated with candies

Presented during a kids party and they absolutely adore them.

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Privacy Policy

PRIVACY PROMISE

L'opulenza is committed to protecting any information we collect about you.

The Customer Information We Collect

When you place an order, we need to know your name, email address,

delivery address, credit or debit card number and expiration date. It is the only way we can process your order and notify you of your order status.

The Way This Customer Information Is Used

We monitor customer traffic patterns and Site usage to help us develop the design and layout of the Site. We may also use the information we collect to notify you every now and again about important changes to the Site, the latest L'opulenza services and exciting new offers. You will be the first to know.

How We Protect Our Customers

Your order is processed by secure server software, which encodes all information you input before it is sent to us. This means that it is only available to you and L'opulenza. We follow the strict security procedures to ensure proper storage and careful disclosure of information in order that nothing improper happens to your private information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

What We Do With Your Information

We will not disclose your information to anyone other than to our suppliers and our delivery company and other third parties who need to know in order to process your order. By giving L'opulenza your personal information you consent to this disclosure and allow us to make our services available to you.

Cookies

In the language of the internet a cookie is not something you eat, it is a small amount of data sent to your browser from a web server and stored on your computers hard drive. Our cookies keep track of non-secure information about each visitor's usage of the Site and provide you with a personalised shopping experience.

Your Consent

By using our Site, you consent to us using the personal information you provide to L'opulenza as set out in this privacy promise. If we decide to change our privacy promise, we will post those changes on this page so that you are always aware of the way we collect, use and disclose information.

Contacting Us

L'opulenza is your data controller. If you have any queries about this privacy statement, our Site practices or your personal dealing with this Site, you can contact us at lopulenza@gmail.com.

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Help

Frequently Asked Questions (FAQs)

1. How do I place orders?

Visit our Shopping Indulgence page and choose the products of your choice. You can just add the products by clicking on the images. Once you are done shopping, you can click on the shopping cart and proceed to with providing your full information and payment details. Take note to choose the delivery details based on your total orders. Orders above SGD200 will be delivered free. Once the information and payment has been made, we will send you an invoice and arrange the delivery schedule.

If you require any personalisation, contact us by filling in our enquiry form and we will contact you shortly.

2. Can I make payment by CASH?

In order to track our invoices we do not accept any cash payment. Payment can be made via credit card/debit card, Pay Pal account and wire transfer to our bank account.

3. Can I get a refund after making the orders?

We do not issue refunds for orders that have been accepted.

4. Can I arrange for self-collection?

Arrangement for self-collection at Tampines MRT can be made, subject to our schedule availability.

5. How long can your cakes and pastries last?

The cakes and pastries are best consumed within one(1) week, with proper refrigeration.

For cookies, they are best consumed within one(1) month and kept in air-tight containers.

6. Do you accept last minute orders?

We do not accpet last minute orders. Orders have to be made at least three(3) days in advance.

7. Can I place an order for a cake and have it delivered to my friend's address?

You can indicate the delivery/shipping address when you fill up the information in the shopping cart.

8. I am living in USA, can I place orders for my family in Singapore?

We accept orders from overseas, do indicate the delivery/shipping address as requested. Due the nature of our products, delivery/shipping can only be made in Singapore.

9. I am a Muslim. Are your products safe for my consumption?

All our products are made using HALAL ingredients. You can safely consume it.

10. Do you conduct baking classes?

At present, we do not conduct baking classes. We will notify on our website should we decide to organise a class in future.

11. Can I have food tasting?

We do not conduct food tasting sessions.

12. Can I place orders through phone?

We only accept orders through our website in order to track our invoices and payment. If you require customization, please fill up our contact form indicating your request.

13. Can I arrange your services for my wedding?

We accept orders for wedding cakes, dessert buffet and wedding favours. We would need at least one(1) month's notice before we can proceed. You can send in your request via our contact form.

14. I have some enquiries on ordering for my company function, how do I contact you?

You can fill up our corporate orders enquiry form and our consultants will in touch with you.

If you have any other questions not listed here, please fill up our contact form and we will get in touch with you shortly. Thank you.

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Delivery

We will always try to ensure efficient delivery of products to our customers however due to the nature of some of our products this isn’t always possible.

Some of our products are chilled to make sure that it remains fresh and in a perfect state when you receive it.

We are unable to guarantee delivery of some of our produce abroad due to the perishable nature of them, so if in doubt please don’t hesitate to contact us.

If you have any other general queries about the delivery of products please contact us and we will aim to help you to make sure that your produce arrives in perfect condition.

General Delivery Charges:

 Delivery for items below SGD200:  SGD25 / per order per trip

Delivery for items SGD200 and above: Free

Delivery Provider

Our delivery service is provided by Yamato Transport (S) Pte Ltd to ensure efficient delivery.

Normal Items

Our third party delivery service provide delivery to only main island of Singapore.

Chilled Items

Items will be delivered in a chilled environment. Delivery service is provided in main island Singapore, Jurong Island and Sentosa.

Delivery Period:

Please let us know the time convenient for delivery. The schedule is between 8:00AM to 10:00PM

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